These may look like your typical pair of earrings outfitted with – rather large – pearls, but they’re more than just jewelery: they actually double as ultra-discrete earbuds. The clip-on or stud H1 Audio Earrings from Nova
A recent HFS Pulse Survey highlights several primary areas of concern for enterprises looking to outsource their operations: technological disruptions, work environment changes, economic volatility, and intense competition.
Despite the ever-evolving remote business landscape, BPO providers have an opportunity to
Katie Holmes stuns on the cover of Glamor’s April 2023 issue.
The actress got candid about her personal life and acting career in a cover story interview with the
Attrition, or employee turnover, is a major concern for call centers and contact centers, as it can (and DOES) significantly impact both their financial performance and their ability to provide high-quality customer service.
When attrition boils over
While the various
Wireless earbuds are no longer just a convenient way to listen to music and podcasts. As work continues to shift away from offices and we’re more dependent on virtual meetings and phone calls, many of us leave earbuds in all
Customer satisfaction has been on the decline recently in many businesses across a variety of industries. This dissatisfaction is likely due to a combination of factors, both internal and external
By Rob Johnson SVP, Operations
From a recent study by
At first glance it seems to be just a modern take on Johannes Vermeer’s masterpiece “Girl with a Pearl Earring”. But look more closely and things get a little strange.
Firstly, there are two glowing earrings in the image hanging
It’s true what they say: “Diamonds are a girl’s best friend”. And for some, money is no object when it comes to finding such sparkly gems; while for others, being cognizant of a budget is a mindful must. Thankfully, it’s