hoop earrings

What to listen to in sample call recordings from a BPO?

Reviewing call sample quality is more than just taking recordings and analyzing random calls. May 2023 According to Forbes, 96% of customers will leave if they receive poor service. While most are willing to endure a few less-than-ideal interactions, they won’t keep doing business if the service is consistently subpar. This blog will go over

What to listen to in sample call recordings from a BPO? Read More »

Scroll to Top